Privacy Pledge


Derive Technologies, LLC and is committed to protecting your privacy.  The information we collect is gathered to ensure secure ordering and to provide a high level of ou can help us ensure your privacy by not sharing your Online-Account user name or password with anyone. See below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints, be sure to let us know at        .

How much information must you share?
The amount of information we collect depends on you. We collect information needed for secure ordering and customizing your experience.  For our online employment application, we gather more detailed personal information. See below to find out what information is required for what task.

Browse our product site  

Online-Account Creation
We require your User name, password, and e-mail address.

Purchase product online from
Name, address and payment information, although credit card and
PO numbers may be phoned,  faxed or E-Mailed in as an alternative.
Application for employment
First name, last name, address, home phone, city, state, zip and E-Mail address, and current resume are what we require.
Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online order and information requests and for contacting you about your transactions. It is used exclusively for that purpose. If you become a Derive customer, you may receive E-Mail and mailings from your account representative and your account information may be analyzed as part of our standard business practices.


Will your information be given to any other party?
Your personal information is not shared with any other party.

What about e-mail?
When you purchase online from Derive, we will contact you by e-mail to confirm your order and to update you on the status of your order.

Customer satisfaction:
Derive is committed to providing all customers with a world-class experience. In order to measure how well we are doing and to better understand how we can continually improve our product offerings and our ability to meet your unique requirements, from time-to-time we may contact you by phone or e-mail and solicit your participation in research.

How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. For your protection, transaction areas of are certified by VeriSign. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view our VeriSign certificate, click on the Verisign image on the login page or the closed lock at the bottom of your browser. Our site security information will appear.  For more information, contact your browser's publisher. Your account information and order history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you always have the option to choose unencrypted processing. To be sure you have the most protection available, be sure to download the latest version of today's most popular browsers, Microsoft Internet Explorer and Netscape Communicator. In addition, access to your personal information is restricted within our company to provide maximum security.

Who can see your account information?
Only authorized programming personnel at Derive are permitted to see your password.  If you forget your password, you can receive a reminder via e-mail or you can request a new one. Only authorized sales, customer service and accounting personnel are permitted access to your account information. Employees who violate our privacy pledge will be subject to our normal disciplinary process. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy pledge and to allow us to audit them for compliance.

What if you change how you use my information?
If we change how we use your personal information, we will notify you by prominently posting notice of the change to this site.

How do you create a user profile?
If you've already conducted business with Derive in the past and would like to begin purchasing online, you'll need to create an online-account. Creating an online-Account requires you to speak to your account representative and designate a valid E-Mail address (which will be your login ID), your name (first and last) and password.  Login ID and passwords must consist of at least one non-white-space character and be at least four characters in length. Spaces are not allowed in passwords.  Once your online-Account is created, please contact your account manager to link your online-Account to your customer account.

What about cookies?
We use cookies as a way to give you better service. They personalize your shopping experience and they help identify you. You will need to set your browser to accept cookies if you wish to add items to a shopping cart.  Information collected or stored via cookies includes purchases; log in data, and pricing level.

How do you give us feedback?
E-Mail  to send us feedback via e-mail. Please note that feedback given in this manner becomes property of Derive Technologies. If you prefer not to have your comments used in this manner, simply use your own e-mail to send a message to Or you can indicate your preference at the top of your message.

How do you correct inaccurate information?
To correct any account information, please contact your account manager. We will attempt to keep customer information complete, up to date, and accurate. We will tell our customers how and where to conveniently access their account information and how to notify us about errors which we will promptly correct.